MyStair Case Study 5

Case Study 5 – Problem faced by one of India’s largest multi-super specialty private Hospital,of very high consumption of liquid soap and timely servicing of hygiene products

Customer Background:
India’s largest multi-super specialty private Hospital in NCR with upcoming branches across India
 
Challenge:
mystair was posed with challenge of

  • 1. Bring down the high consumption of liquid soap without compromising on quality. To suggest correct hand wash solution.
  • 2. To provide timely servicing of all hygiene products since their consumption was large and the current vendor was not able to provide timely service.

 
Approach:
We studied their requirement in detail of soap consumption and of various other hygiene products. We also studied their consumption pattern and their servicing requirement with respect to the same.

  • • Observing current practices that the customer was using for the challenged applications.
  • • Understand over all usage patterns by analyzing for a week.
  • • Proposing alternative product solutions to ensure better results in terms of user experience and cost reduction.

 
Solution:
Current product used by customer: Liquid soap and dispensers of various brands
Product solution proposed by mystair: Mystair 1709 foam dispenser and 1211 foam soap bottle cartridge were installed.
For details about the products please visit below links:
http://mystairhygiene.com/foam-soap-dispenser-1709w/
http://mystairhygiene.com/foam-cleanser-cartridge-antibacterial/
 

 
Conclusion:
Consumption of soap was reduced by 20% – 25% and so was the water consumption. The procurement team was satisfied by the saving on soap and timely servicing of hygiene products that they gave order for their other branch as well.